We’re currently on the lookout for a talented Coach / Delivery Lead to join us in our (fast growing) studio in SOMA, San Francisco.
So if think you’ve got what it takes to create digital products and services that break new ground for some of the biggest brands on the planet, we can’t wait to hear from you.
About the role:
At Potato, best in class software development and human-centred design are at the heart of everything we do. We’re a talented bunch of problem solvers who are committed to finding a better way; delivering smarter products that provide more satisfying experiences and more valuable outcomes for our clients and their users. Our clients include Google, Mozilla and the BBC.
Our Coaches – at all levels – enable our product delivery teams to work efficiently, effectively and positively together. In other words, “helping our Product Teams help themselves”. Above all, the Coach team impacts the way we deliver purposeful digital products and services to market for our clients, by collaborating with cross functional, highly skilled engineering and design teams.
You will be a constant go-to for “what is the Potato way of working” as that evolves. You will be taking a leading role to help grow and maintain a source of key tools, methods, approaches and templates. Your delivery responsibilities will include tracking velocity, burn rates and team-member-time. In addition, you will be performing regular reporting on the overall health of the work we do as well as running invoices on your products/projects.
A vital part of the role is fostering a team-based environment where reliable project delivery happens through empowering teams of skilled individuals, rather than through old-fashioned project management “command & control” approaches.
As Coach / Delivery Lead, you will need to be an exemplar for the practice internally and externally, focus on constant self-development to stay progressive, and be responsible for supporting a portfolio of Product Teams working on separate projects, or multiple projects within a single product – each of which may have a Coach. You will be expected to support those coaches and foster healthy teamwork across the portfolio that you are looking after.
You should be able to both deliver your own individual projects, as well as safeguarding those that are run by the coaches in your team. You will have experience in successfully delivering projects by fostering an environment of proactivity, delivery, and continuous improvement. Alongside that, we expect our coaches to be responsible for ensuring healthy and positive team dynamics, communication, and feedback.
You must have:
Ideally, you also: